The Lovely Hound PRIVACY POLICY
Your privacy is important to us and we will never sell your personal information.
It is The Lovely Hound’s policy to respect your privacy and comply with any applicable British Columbian laws and regulations regarding any personal information we may collect about you, including across our website, https://www.thelovelyhound.com.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
Cookies:
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device please visit the Squarespace website for use of cookies.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
When you visit our website:
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Analytics:
This website collects personal data to power our site analytics, including but not limited the following: information about your browser, network, and device; web pages you visited prior to coming to this website; and your IP address;
This information may also include details about your use of this website, including but not limited the following: clicks; internal links; pages visited; scrolling; searches; and timestamps.
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Share Buttons:
This website includes share buttons which enable you to share pages or other content from this site to third party services: If you click a share button, these third parties may receive your personal data, including: information about your browser, network and device; details about the web page or content you shared or proposed to share, your IP address; and information about your browser, network and device.
Blog Comments:
This website includes commenting functionality on our blog pages which enables you to post a comment. This website collects personal data when you post a comment, including: your name (which will be displayed as part of your posted comment); your email address (optional, to let you know if someone replies to your comment); your website URL (optional); and your IP address.
Geo-location data:
Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Collection and Use of Information:
We may collect personal information from you when you do any of the following on our website: sign up to receive updates from us via email or social media channels; use a mobile device or web browser to access our content; contact us via email, social media, or on any similar technologies; or when you mention us on social media.
We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
to provide you with our platform's core features and services
to enable you to customize or personalize your experience of our website
to contact and communicate with you
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.
Security of Your Personal Information:
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
For example, ensuring you do not make your personal information publicly available via our platform.
How Long We Keep Your Personal Information:
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Disclosure of Personal Information to Third Parties:
We may disclose personal information to: third-party service providers for the purpose of enabling them to provide their services including (without limitation) IT service providers, data storage, hosting and server providers, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators; credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you; courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights; third parties, including agents or sub-contractors who assist us in providing information, products, services, or direct marketing to you; third parties to collect and process data; an entity that buys, or to which we transfer all or substantially all of our assets and business.
Business Transfers:
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
Limits of Our Policy:
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy:
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Additional Disclosures for the Province of British Columbia’s Personal Information Protection Act (the “Act”).
International Transfers of Personal Information:
Where the disclosure of your personal information is solely subject to the Act, you acknowledge that some third parties may not be regulated by the Act.
You acknowledge that if any such third party engages in any act or practice that contravenes the Act, it would not be accountable under the Act, and you will not be able to seek redress under the Act.
Contact Us:
For any questions or concerns regarding your privacy, you may contact us using the following details:
You can reach The Lovely Hound Team on the below listed contact link.
This policy is effective as of July 10, 2024.